Obviously after investing in a million dollars to setup your customer feedback system - a website, the printing on receipts - you expect survey results pouring in. Don't you? But if you cared about the customer feedback, then why use the most effective method to collect feedback? Are you ready to spend a thousandth of cost you spent on the code-on-receipt-survey-system and multiply the responses by 20 times or more?
'Tablets are for consumers and computers are for creators' - it is the often heard sentence around tech circles. But tablets can also be business tools, let us show how and why.
That's right, you got an iPad lying around, collecting dust, now that you have upgrade to latest iPad? What are you going to do with the old iPad? We have a great idea for you: put it to work at your business. Every business can use one.
Knowing Key Performance Metrics For On-site Experience Is First Step To Improve Online Reputation. See how MX ties offline customer experience with online business presence.
Online businesses have these secret weapons - A/B testing, analytics and tracking to measure experience. What do physical businesses with store fronts have to measure experience?
Measuring experience is science and an art. Your generic survey won't cut it. Most people don't even ask right questions when they create a survey using online survey tools such as Survey Monkey or Survey Gizmo. MX has perfected the art of asking right questions, right way, and under 20 seconds.